Terms of service

Last Updated: May 2026

Welcome to NAYAAB. Throughout this website, the terms “NAYAAB”, “we”, “us”, and “our” refer to NAYAAB.

By accessing our website, purchasing products, or using any part of our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with these Terms, you should not access or use our website or services.

1. GENERAL INFORMATION

NAYAAB is a Canadian jewelry brand offering premium gold-finish fashion jewelry including chains, kadas, and related accessories.

These Terms & Conditions apply to all visitors, customers, users, and others who access or use our website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following any updates constitutes acceptance of those changes.

2. ELIGIBILITY

By using this website, you confirm that:

  • you are at least the age of majority in your province or territory of residence;

  • all information provided by you is accurate and complete;

  • you are legally capable of entering binding agreements.

You may not use our products or services for any unlawful or unauthorized purpose.

3. PRODUCTS & PRODUCT INFORMATION

NAYAAB specializes in premium gold-finish jewelry intended for fashion and everyday luxury styling.

Unless explicitly stated otherwise:

  • our products are not solid gold;

  • our products are not fine jewelry investments;

  • product finishes may naturally vary over time depending on care and usage.

We make every effort to display products accurately. However:

  • colors may vary due to lighting and screen settings;

  • slight differences in finish, texture, and appearance may occur;

  • product photography may appear differently across devices.

All product descriptions, prices, availability, and specifications are subject to change without notice.

We reserve the right to discontinue or limit quantities of any product at any time.

4. PRICING

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices are subject to change without notice.

Applicable taxes, shipping charges, duties, customs fees, or import fees may apply depending on your location and are the responsibility of the customer unless otherwise stated.

Compare-at pricing, promotional pricing, or sale pricing may represent estimated market value, previous pricing, or promotional offers and may vary over time.

5. ORDERS & PAYMENT

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • refuse or cancel any order;

  • limit quantities purchased;

  • request additional verification;

  • cancel suspicious, fraudulent, or unauthorized transactions.

Orders may be cancelled if:

  • payment cannot be verified;

  • incorrect pricing or inventory errors occur;

  • fraud prevention systems are triggered.

Payment must be successfully authorized before an order is processed.

Customers are responsible for ensuring all billing and shipping information is accurate at checkout.

6. SHIPPING & DELIVERY

NAYAAB currently ships within Canada.

Shipping times provided at checkout are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • courier services;

  • weather conditions;

  • incorrect shipping information provided by the customer;

  • service interruptions;

  • events beyond our reasonable control.

Once an order has been transferred to the shipping carrier, responsibility for delivery passes to the carrier.

Customers are responsible for ensuring shipping details are accurate at checkout. NAYAAB is not responsible for lost or delayed shipments resulting from incorrect address information.

7. RETURNS, EXCHANGES & REFUNDS

Please review our Refund Policy for complete details regarding:

  • returns;

  • exchanges;

  • damaged items;

  • eligibility requirements;

  • refund timelines.

Due to hygiene and product protection reasons, certain items may not qualify for return or exchange.

Returned products must:

  • be unused;

  • be in original condition;

  • include original packaging where applicable.

NAYAAB reserves the right to refuse returns that do not comply with our policy.

8. PRODUCT CARE DISCLAIMER

To maintain product appearance and longevity, customers should:

  • avoid water exposure;

  • avoid perfumes, lotions, and chemicals;

  • store jewelry in a dry place;

  • avoid excessive friction or impact.

Jewelry finish longevity varies depending on usage habits, environmental conditions, body chemistry, and care practices.

NAYAAB does not guarantee permanent color retention or lifetime finish durability.

9. INTELLECTUAL PROPERTY

All content on this website including:

  • logos;

  • branding;

  • product names;

  • product photography;

  • graphics;

  • videos;

  • designs;

  • text;

  • website layout;

  • marketing materials

are the intellectual property of NAYAAB and may not be copied, reproduced, distributed, modified, or used without prior written consent.

Unauthorized use may violate copyright, trademark, and intellectual property laws.

10. USER CONDUCT

You agree not to:

  • use the website for unlawful purposes;

  • engage in fraudulent activity;

  • upload malicious code or viruses;

  • attempt unauthorized access;

  • scrape or copy website content;

  • interfere with website security or functionality;

  • misuse customer reviews or communication systems.

We reserve the right to terminate access to users violating these Terms.

11. THIRD-PARTY SERVICES

Our website may integrate or contain links to third-party services including:

  • Shopify;

  • payment processors;

  • social media platforms;

  • shipping providers;

  • analytics tools.

NAYAAB is not responsible for third-party websites, policies, content, or services.

Use of third-party services is subject to their respective policies and terms.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, NAYAAB shall not be liable for:

  • indirect or incidental damages;

  • loss of profits or revenue;

  • shipping delays;

  • allergic reactions;

  • misuse of products;

  • damage caused by improper care;

  • website interruptions or technical errors.

All products and services are provided “as available” and “as is” without warranties except where required by applicable law.

13. DISCLAIMER

NAYAAB offers premium gold-finish fashion jewelry designed for modern everyday luxury.

Our products are not intended to be represented as solid gold unless explicitly specified within individual product descriptions.

Product appearance, longevity, and finish retention may vary depending on wear conditions and maintenance.

14. PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of personal information as described within our Privacy Policy.

15. GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Ontario and the applicable laws of Canada.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

16. SEVERABILITY

If any provision within these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

NAYAAB
Ontario, Canada
📧 support.nayaab@gmail.com

18. ENTIRE AGREEMENT

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and NAYAAB regarding use of our website and services.